Jump to content

Find answers to your questions

On this page you will find a collection of our most frequently asked questions. If you have a question that is not listed you can always contact us.

Product FAQs

Are diggers suitable for indoor play centers? 

Yes, the diggers work well with a safety cage in indoor play centers.

Are SBI products certified? 

Yes, all products are CE certified. Some are also TÜV tested. As a manufacturer, SBI holds ISO 9001 (Quality) and ISO 14001 (Environmental) certifications.

Are the battery and charger included? 

Yes, all vehicles come with a high-quality Sonnenschein Dry Fit battery (made in Germany) and an electronic charger suited to the vehicle’s model (4A-12V, 10A-12V, 10A-24V, or 20A-24V).

Are the diggers suitable for outdoor use? 

Yes, they are made for outdoor use and are water-sealed, electrogalvanized, and powder-coated. External screws and nuts are stainless steel.

Are these bumper cars? 

No, our vehicles are designed for a realistic driving experience, not for bumping into each other. For safety reasons all our cars have molded vulcanized rubber bumpers included in the design of the vehicle.

Are your attractions suitable for both indoor and outdoor use?

Yes. All our products can be used both indoor and outdoor.

Can adults ride the cars? 

The cars are designed for children aged 3-11 years, but they are sturdy enough to hold an average adult’s weight. However, the speed will decrease due to the extra weight. Depending on local regulations, an adult may ride together with a child.

Can I leave the digger outside in winter? 

Yes, but it’s better to cover it to protect the paint from harsh weather. For off-season storage, move the digger indoors.

Can I place the boat in the ocean? 

No, the boats are designed for canals, small lakes, or lazy rivers.

Can I place the Tower Crane outdoors? 

Yes, but it should be under a roof or shelter and not exposed to strong winds.

Can I see the products in action?

Yes. Contact us with your location, and we’ll provide references for venues nearby that use our products.

Can I use the cars without a driving school? 

Yes, many venues operate the vehicles on a simple track without a driving school setup.

Can the cars run uphill or on forest trails? 

No, the track should be relatively flat with minimal elevation changes.

Can the digger move? 

The base can rotate side-to-side, and the arm and boom operate hydraulically. The platform remains stationary.

Can the vehicles be used outdoors? 

Yes, our vehicles are designed for both outdoor and indoor use.

Can your vehicles be customized to match our theme?

Yes! We can tailor every project to your vision, ensuring a standout experience. Read more about Custom design here. You are always welcome to contact us to share your idea, and we’ll make sure to bring it to life.

Do I need a safety cage? 

It is strongly recommended. Barrier such as a fence is required to prevent children from entering the digging area unsupervised. Read more about our Cage System here

Do I need a track for the vehicles? 

Yes, the vehicles must be restricted to a designated area with a border or fence. Tracks are typically hard surfaces such as concrete, asphalt, or wood, surrounded by a border and fence to prevent collisions. For temporary installations, used car tires tied together can serve as borders.

Do I need to assemble the digger? 

No, the digger arrives fully assembled. Just place it on-site and connect the power cord. Ensure a safety fence or barrier is in place.

Do the cars have brakes and safety belts? 

The vehicles feature an electrical braking system that activates when the accelerator pedal is released, bringing the vehicle to a stop. Safety belts are not standard due to the slow walking-speed operation, but are available as an option.

Do we need special training to operate the vehicles?

No, the operation and maintenance manuals will give sufficient information.

Do you offer gas-powered cars? 

No, all our vehicles are electric or battery-operated.

How do I connect the digger to an outlet? 

The digger comes with a 10m outdoor cable and plug. Simply plug it into a grounded outlet with an earth fault breaker.

How fast do the cars go? 

Standard vehicles have a speed of approximately 4 km/h (2.5 mph), depending on battery charge, track conditions, and the child’s weight. Premium vehicles offer adjustable speeds using a motor controller programmer (optional) or come factory-set to about 5.5 km/h (3.5 mph).

How is the boat powered? 

The boat uses four 6V-180Ah batteries in series, powering a motor and hydraulic steering system.

How long will the car run on one charge? 

The cars run for approximately 8 hours of continuous use. Our special motor with planetary gear extends battery life. Simply charge the cars overnight for a full day’s use.

How long will the products last, and what is the warranty? 

All products come with a 1-year warranty. With proper maintenance, they can last for decades. Many of our clients still use vehicles purchased 20-30 years ago.

How many cars do I need? 

The number depends on your available space and visitor volume. A minimum of 3-4 cars is recommended to create an attraction. Four vehicles require approximately 50 m² (540 ft²). For additional cars, add 10-15 m² (160 ft²) per vehicle.

How many people can ride the boat? 

Each boat accommodates one adult and two children, with a total weight limit of 180 kg.

How much power is needed to charge the cars? 

A single outlet (230V-10A) can charge up to 10 standard cars.

Is it possible to customize the body of the car?

Yes. We’re here to help you find the perfect vehicle solution to meet your specific needs, ensuring that your project stands out in both quality and design. Read more on how we can customize or vehicles after your needs here.

Is there an emergency stop on the vehicles? 

Vehicles with a remote control allow the operator to stop all cars simultaneously. Standard and coin-operated cars do not have an emergency stop.

What maintenance is required for our vehicles?

Basic maintenance includes cleaning, checking tire pressure, and ensuring all functions are operational. Detailed instructions are provided in our manuals.

What should we do if a product needs repairs?

The operation and maintenance manuals have a trouble-shooting guide for common repairs. If you don’t find the answer there, please get in touch with the person or company that you purchased the product from. You can also write an email to info@sbisweden.com or fill in the contact from on our website. If you need to order spares please write an email to order@sbisweden.com or use the contact form on our website.

What types of attractions do you offer?

At SBI Sweden we offer a variety of attractions, including:

  • Miniature cars, trucks and racing cars
  • Mini Diggers, Grabbers and Tower Cranes.
  • Tractors
  • Electric motor boats

Read about our products

Why is there no sound or light on the cars? 

Sound and light are optional features. Let us know your preferences, and we’ll provide suitable options for your vehicles.

Concept FAQs

Can I mix different concepts within the same attraction?

Yes, products can be combined in one play area to create a comprehensive attraction. For example, a driving school can be combined with a construction zone as a road work obstacle connected to the driving area.

How do I plan a driving school? 

We will gladly help you plan your driving school. You can start by getting inspiration and read about what our other clients have done on our website. Please contact our team for personalized assistance.

How much space do I need for a Construction Zone?

The concept is scalable, and can be adapted to various sizes and layouts. The minimum reqiured area for 1 machine + cage is 4,7m² (50ft²). 2 Machines; 9,2 m² (99 ft²), 3 Machines; 13,7 m² (148 ft²), 4 Machines; 18,2 m² (200 ft²).

Can I use the cars without a driving school? 

Yes, many venues operate the vehicles on a simple track without a driving school setup.

Does SBI offer customization? 

Yes, we provide various customization options, from custom sticker sets to fully themed vehicles.

How many cars do I need? 

The number depends on your available space and visitor volume. A minimum of 3-4 cars is recommended to create an attraction. Four vehicles require approximately 50 m² (540 ft²). For additional cars, add 10-15 m² (160 ft²) per vehicle.

General FAQs

Are SBI products certified? 

Yes, all products are CE certified. Some are also TÜV tested. As a manufacturer, SBI holds ISO 9001 (Quality) and ISO 14001 (Environmental) certifications.

Are the battery and charger included? 

Yes, all vehicles come with a high-quality Sonnenschein Dry Fit battery (made in Germany) and an electronic charger suited to the vehicle’s model (4A-12V, 10A-12V, 10A-24V, or 20A-24V).

Do you offer financing options?

On some markets we, or our partners, offer financing plans. Please contact us for details.

Do you offer installation services?

No, we are normally not involved in the installation phase of the projects.

Do you ship worldwide?

Yes. All manufacturing is carried out at our factory in Sweden and our products are delivered globally.

Does SBI have experience?

Yes, we’ve been in the industry for over 40 years with a team of experienced and dedicated staff. Read more about us or read our client stories.

Does SBI offer customization? 

Yes, we provide various customization options, from custom sticker sets to fully themed vehicles.

Does SBI rent or use revenue sharing models? 

While rental or revenue sharing is not our core business, we may consider such arrangements depending on the location.

How can your attractions help increase our revenue?

Our products will help increase revenue by enhancing visitor engagement, extending length of stay, and providing unique, interactive experiences that encourage repeat visits. Our high-quality, low-maintenance rides create additional income streams through ticket sales, premium ride experiences, and themed attractions that fit seamlessly into amusement parks, zoos, farm parks, and indoor venues.

How do I place an order?

Contact us via phone or email to place your order. You’ll find the contact information here.

How long does it take to get spare parts delivered?

We maintain a comprehensive inventory of spare parts. We offer a range of expedited delivery services to meet your urgent needs, ensuring that you receive your products and parts as quickly as possible.

I need spare parts, who do I contact?

If you need to order spares please write an email to order@sbisweden.com or use the contact form

Is charging expensive? 

No, one full charge costs approximately €0.15, depending on electricity rates.

Is SBI environmentally friendly?

Yes, we adhere to strict environmental policies and are ISO 14001 certified.

What discounts do you offer? 

We provide competitive pricing and may offer volume discounts for large orders.

What does SBI Sweden do?

SBI Sweden is a globally recognized premier supplier of reliable interactive kiddie rides since the early 1980s. We focus on delivering top-quality products and excellent after-sales service.

What if I don’t want to use coins?

We offer versatile payment solutions, including tokens, coins, cards, and RFID. You can opt for SBI tokens instead of coins, which can be sold by attendants or through token dispensers. This allows you to set custom pricing (e.g., 1 token = €2; 3 tokens = €5).

What is the average return on investment?

Most customers will recover the investment in 1-2 seasons. We can assist with revenue and ROI calculations. Try our online revenue calculator

What is the delivery time?

The delivery time is usually 4-6 weeks but may both be shorter and longer. Please contact us if you need detailed delivery time.

What maintenance is required for our vehicles?

Basic maintenance includes cleaning, checking tire pressure, and ensuring all functions are operational. Detailed instructions are provided in our manuals.

What maintenance is required? 

Basic maintenance includes cleaning and ensuring all functions are operational. Detailed instructions are provided in our manuals.

What payment systems does SBI offer?

We offer versatile payment solutions, including tokens, coins, cards, and RFID. Our standard card payment system is Nayax, but custom installations can be accommodated. Token dispensers with card payment functionality are also available.

What should we do if a product needs repairs?

The operation and maintenance manuals have a trouble-shooting guide for common repairs. If you don’t find the answer there, please get in touch with the person or company that you purchased the product from. You can also write an email to info@sbisweden.com or fill in the contact from on our website. If you need to order spares please write an email to order@sbisweden.com or use the contact form on our website.

Who are your typical customers?

Our customers range from the largest amusement parks to small family farms, shopping malls, museums and everything in between. You can read client stories and customer cases here

Why do you offer 12V and 24V systems? 

Premium cars (24V) require more power for their heavier construction, while standard cars (12V) offer slower speeds suitable for younger children.

Why is SBI located in Sweden? 

Our main office and production facility are in Jönköping, Sweden and we have a subsidiary in Orlando, Florida, USA. We sell globally to over 60 countries and work with local distributors and partners. We handle all logistics, including shipping machines and spare parts to your venue. See our locations and representatives here